FAQs

We have put together a list of our most commonly asked questions so this is a great place to start if you are looking to find out more about our wallpaper murals.

Product Information

Will my wallpaper be printed in one piece?

Our wallpaper is printed on a roll with a standard width measurement of 52cm. For your custom printed mural, each panel will be numbered for easy hanging with a straight match. For more information about installation, please check out our guide.

How wide is the wallpaper?

Each panel measures 52cm

Is the wallpaper durable and suitable for commercial spaces?

Yes, our wallpaper is extremely durable with a fire rating of:  EN 13501-01:2007-Bs2,d0

Can I see a sample?

We would be happy to post you an A4 sized sample of your wallpaper design of choice, so you can see the excellent paper quality and high resolution print. Please email us with your name, postal address and let us know which design you’re interested in.

Design Information

My wall size means part of the design will be cut off. Can you make it fit?

Yes, our design team can re-work artwork designs to fit your exact wall size. Just contact us with your wall measurements and the design you’re interested in, and we will send you a proof by email. 

Can I change the colours of my design?

One of the best things about custom printed wallpaper is being able to offer a totally bespoke design. If you want to adjust the colours of your wallpaper to match your colour scheme, just let us know in the order comments and we can send you a proof before printing.

What will my wallpaper look like?

We’ll create your custom made mural design to fit your wall size and email you a proof of your wallpaper design before printing. The proof will show the full mural design, and also a cropped section at 100% actual size detail. You can make any design changes at this point and we’ll only print the order once we have your approval.

Delivery Information

What's the lead time for delivery?

For UK orders, we aim to deliver your order within 7 working days. Please allow up to 10 working days for international orders. For more information, see our delivery page.

How will my wallpaper order arrive?

We use our trusted partner TNT courier service to ensure your wallpaper arrives to you safely. Your order will be delivered to your door, protected with cellophane wrap in a rigid, cardboard tube. The order will require a signature upon delivery.

Got a question that’s not answered on this page? Contact us and we’ll get back to you asap!